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How do libraries determine which resources, materials, and services their patrons seek? Library user surveys not only help to inform critical financial and strategic decisions, but they also consistently yield the highest success rates among the various assessment tools that flood today’s market.
Library user surveys provide invaluable data to all libraries, but only when done correctly. At Attain Partners, we fuse our deep understanding of library structures and programs with our consultative expertise to provide tailored library assessments to academic, public, and school libraries. As unbiased consultants, we can help your library collect meaningful feedback from patrons relevant to specific focus areas and synthesize the results into obtainable goals. Come meet our library consultants who are experienced with user surveys in a variety of library settings!
2023-02 RES: The Versatility of Library User Surveys Webinar
About the Panelists
Blake Norby is a Library Senior Consultant for the Research Enterprise Services practice of Attain Partners. During her time with Attain Partners, Ms. Norby has been involved in multiple library consulting projects with higher education institutions. She has participated in various stages of Facilities & Administrative Expense (F&A) strategic planning, proposal preparation and submission, and space functional usage studies with a focus on library spaces. Ms. Norby brings over 13 years’ experience working in libraries with extensive knowledge of using patron data to create inclusive, accessible library spaces and programs. She is currently a member of the American Evaluation Association (AEA), the American Library Association (ALA) including the Public Library Association, and several additional roundtables and special interest groups.
Michele Finnerty is a Library Senior Associate for the Research Enterprise Services practice of Attain Partners. During her time with Attain Partners, Ms. Finnerty has been involved in multiple library consulting projects with higher education institutions. She has participated in various stages of Library Cost Analysis studies, including proposal preparation and submission, library user surveys, and data analysis. Ms. Finnerty brings over 10 years’ experience working in a variety of public library settings with extensive knowledge of using patron data and community input to create inclusive library programs. She is currently a member of the American Library Association (ALA) including the Public Library Association, and several additional roundtables and special interest groups.
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