
Episode 1: Why Libraries Need to Demonstrate Value to University Administration
Released August 6, 2025
The series opens with a conversation on the urgency of connecting library services to institutional decision-making. Hilary, Jeff, and Emily discuss challenges in communicating library impact, aligning with university strategy, and shifting how libraries engage with senior leadership.
About Hilary Craiglow

Hilary Craiglow is a Senior Manager at Attain Partners, leading our team of library strategists to strengthen library systems. With extensive experience leading academic and research libraries, Hilary has a deep understanding of college and university systems. She is a strategic and visionary administrator, melding rich library traditions with innovative forward-thinking services. As a data and mission-driven leader, she employs proven evaluation and assessment methods and creates organizational transformation through empathy and partnership. Hilary helps library leaders achieve their mission faster, more efficiently, and with greater impact.