
Industry Insights: Sarah Milligan on Prioritizing Work in CITI Program Inside Scoop
Urgent vs. Important: A Practical Guide for Research Administrators, by Sarah Milligan
In the August 2026 edition of CITI Program Inside Scoop, Attain Partners’ Sarah Milligan explores how research administrators can distinguish genuine urgency from the pressure created by incoming requests, competing priorities, and frequent interruptions. Sarah outlines three questions for assessing what requires immediate attention and applies the Eisenhower Matrix to help research administrators decide which tasks to complete, schedule, delegate, or eliminate.
About the Author

Sarah Milligan is a Senior Consultant at Attain Partners with over ten years of experience in Higher Education focusing on pre-award research administration. Prior to joining Attain Partners, Sarah was Senior College Grant Officer at the University of Kentucky, providing pre-award and non-financial post-award administration for several colleges. Sarah is a Certified Research Administrator and holds an MPA.
