Blog
May 2, 2022
Education Summit Highlight: New Education Cloud Features
Salesforce Education Summit provides Salesforce customers and partners a unique opportunity to learn about the many innovative projects taking place in the Salesforce education ecosystem and this year definitely did not disappoint! One of the highlights was a sneak peek into the many great features coming in Education Cloud and a brand-new theme for Salesforce–it’s all about Education to Employment.
The objective of Education to Employment is to accelerate the pathway for learners from student to gainful employment. To accomplish this, Salesforce has created a holistic view of the student as a Universal Learner and has extended the existing Education Data Architecture (EDA) to include learner experiences and achievements. These new Salesforce objects will allow institutions to work with learners to track accomplishments that happen inside and outside of a traditional classroom. New objects include Credentials and Academic Certifications. Credentials cover Badges, Certificates and Licenses while Academic Certifications cover more traditional Certificates, Degrees, and Diplomas. In addition to adding value for Career Services, tracking Certifications and Licenses can be beneficial for Admissions and Executive Education. The Credential object can help your institution track credentials that may be needed before your applicants can begin their programs. Admissions can now use Academic Certifications for transfer students rather than relying on a single Education History object to track both internal programs and transcripts.
With the dynamic composition of college students and learners, these are welcome changes! Having Universal Learner data on one platform allows career services to help students reflect on their interests, skills and values and explore career options that best align with these—planning out a meaningful professional journey. Further, the new data model will allow institutions to assist learners explore career opportunities during college, become the best possible marketable job candidates and eventual job placement.
Education to Employment is a great addition to the already feature-rich Education Cloud and continues to put the student at the center of the story.
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About the Author
Virginia Berkenkotter is a Certified Salesforce Administrator and Project Manager at Attain Partners. She brings to her role experience in pre-sales, business analysis, re-engineering and project management. Virginia is able to quickly understand customer pain points and design solutions to meet specific client requirements leveraging her expertise from 20+ years Higher Education background with technology specialization including 6+ years Salesforce solution expertise, and 18+ years of full life cycle development, business analysis, process design, project management, and pre-sales, with 13+ years Enterprise ERP (Oracle, PeopleSoft).
