Thought Leadership

October 6, 2026
World of Workato (WoW) 2026 showed how Workato is evolving from an integration platform into an enterprise execution layer...
October 6, 2026
How Higher Education Leaders Can Prioritize Investments and Build Capacity for Sustainable Growth How do higher education...
September 29, 2026
A seamless student experience requires institutions to deliver personalized, connected experiences that meet students where...
September 23, 2026
Student digital experience, or SDX, encompasses the portals, apps, forms, chat tools, and service platforms students use...
September 22, 2026
In our first two articles, we looked at two symptoms of the same underlying condition. In part one, we examined why standard...
September 1, 2026
In many cases, the CRM has become the center of the universe for Advancement technology. It handles relationships, gifts,...
August 24, 2026
In the first post in this series, we introduced the Student Digital Experience, or SDX, Maturity Model as a way for campus...
August 21, 2026
Research administration is often viewed through the lens of compliance, policies, and regulatory requirements. Many persistent...
August 20, 2026
AI is changing how colleges and universities teach, support students, and govern technology. In this VOICES conversation,...
August 17, 2026
A student logs in to register for classes. Instead of completing a simple task, they discover a hold they didn’t know...