Access the On-Demand Session
This session was recorded on July 21, 2026.
Complete the form below to access the on-demand recording of Attain Partners’ discussion on avoiding costly pitfalls in financial aid training, loan administration, and Return to Title IV (R2T4), featuring financial aid leaders from Marymount University, Santa Barbara City College, Northern Virginia Community College, and Attain Partners.
2026-07 DIG: FAMSS Webinar Downloads
About the Session
Even the most well-designed financial aid policies can break down in practice, creating hidden compliance risks across training, loan administration, and Return to Title IV (R2T4). For many institutions, the challenge lies in consistently applying the rules in complex, real-world environments.
Join our consultants and institutional peers for a dynamic, practitioner-led session exploring the most common pitfalls uncovered through audits, staffing transitions, system implementations, and operational remediation efforts. You’ll gain a behind-the-scenes look at where and why breakdowns occur, from inconsistent training models and unclear ownership to manual processes that introduce risk.
Hear directly from peers who have navigated these issues and gain insight into how institutions are approaching solutions in practice.
Watch the session on demand to hear how higher education practitioners are addressing common financial aid challenges and explore approaches for strengthening training, loan administration, and R2T4 processes.
Meet the Speakers

Jimmy Mauger
Associate Director of Financial Aid
Marymount University

Maureen McRae Goldberg
Director of Financial Aid
Santa Barbara City College

Jack Zegeer
Financial Aid Campus Manager
Northern Virginia Community College

Jessika Smith
Principal Consultant
Attain Partners

Meghan Sutton
Principal Consultant
Attain Partners

