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Home » Newsroom » Events
Webinar

Crisis Communication: The Librarian's Guide to Clear Communication Under Pressure

Tuesday, Feb. 20 | 2p ET | Register here

Hosted by the Association of Southeastern Research Libraries (ASERL)

In our current world, crisis is not an if it will occur, it’s a when it will occur. As librarian leaders, we want to be strategically prepared and proactive for crisis events. We may have qualified experts in headquarters who have crisis plans to help us, but when the crisis happens, we are the ones on the front lines.

In this webinar, you will discover how to prepare mentally and emotionally for crisis situations, reflect on crisis sessions specifically for librarians, and learn tips on advanced communication messaging to be clear and concise.

Leaders need (a) self-awareness of body language, tone, and choice of words that communicate confident presence with humility, (b) skills to manage the variety of university/stakeholder personalities, and (c) the ability to leave students/alumni/community with facts – and a feeling of authentic compassion.

About the Hosts

Hilary Craiglow leads library consulting at Attain Partners, strengthening library systems using proven evaluation and assessment methods. With a 30+ year career in libraries, Hilary has a deep understanding of college and university systems, and extensive experience leading academic libraries. She is a strategic and visionary administrator, melding rich library traditions with innovative services and assessments. A data and mission-driven leader, she creates organizational transformation through empathy and partnership. Hilary helps library leaders achieve their mission faster, more efficiently, and with greater impact.

Kimberly Pace is a professor for the practice of management at Vanderbilt University’s Owen Graduate School of Management where she teaches advanced communication courses. She also works with leaders and institutions, primarily in the higher education industry, on communication and executive coaching. Kimberly is a frequent keynote speaker at conferences on topics such as Executive Personal Brand, Leadership Communication Strategies, and Cultures of Engagement. She’s passionate about building partnerships with senior teams to transform their organizations.

Additional Resources

Crisis Communication Strategies for Libraries – Attain Partners
attainpartners.com
Strategic Directives in Libraries – One Step at a Time – Attain Partners
attainpartners.com
Leveraging a Library Cost Study to Increase Institutional Funding – Attain Partners
attainpartners.com

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  • About
    • The Attain Way
    • Leadership
    • Who We Serve
    • Alliance Partners
    • Contract Vehicles
    • Attain Digital
      • Executive in Residence Program
    • Attain Research
      • NIH’s Flat Rate for Research Overhead
      • Uniform Guidance
  • Services
    • -
      • Services
    • -
      • Technology
        • Salesforce Innovation
          • Managed Services for CRM
          • Attain Accelerate
          • Salesforce Digital Engagement
        • Application Development and Modernization
        • Enterprise Business Solutions
        • Advanced Analytics
        • Data Science
        • Emerging Technology
    • -
      • Strategy
        • Inclusion, Diversity, Equity, and Allyship (IDEA) Transformation Services
        • Program and Project Management
        • Organizational Transformation
        • Change Management
        • Strategic Planning
        • Business Process Modernization
        • Strategic Finance
        • Enrollment Management and Student Services
        • Shared and Managed Services
        • Library Planning and Strategy
        • Juran, an Attain Partners Company
    • -
      • Compliance
        • Grants Management
        • Cost Recovery Optimization
        • Financial Aid
        • Asset Management and Valuation
        • Contract Negotiation
    • -
      • Talent
        • Attain Talent
        • Interim Staffing
  • Products
    • Research Performance
    • Strategic Finance Performance
    • Rate
  • Newsroom
    • Blog
    • Events
    • News
    • Insights
    • Awards
    • Case Studies
  • Careers
    • Open Roles
  • Contact
    • Subscribe

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