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Attain Partners is an innovative consulting firm dedicated to disrupting the status quo to change the world and improve the lives of those we touch. From strategy to technology and everywhere in between, our experts use their unique skills to advance the important missions of education, nonprofit, healthcare, and state and local government clients.
People are at the center of all we do, and that’s why we empower career growth, provide industry-leading benefits packages, encourage a flexible work environment, and foster a culture of inclusion to support the needs of our team. We share a collective passion for our mission and our people. Guided by our seven core values, The Attain Way, our vision is the foundation of our culture—to be and attain the best.
Job Description
The Blackbaud CRM Specialist will play a critical role in supporting the successful retirement of Blackbaud CRM (BBCRM) and the migration to Salesforce + ascend. This role requires deep functional and technical understanding of BBCRM to guide data extraction, mapping, validation, and business process translation.
Job Responsibilities
- Serve as the subject matter expert (SME) on BBCRM functionality, data structures, and usage across gift processing, prospect management, membership, and stewardship modules.
- Partner with Data Analysts and Migration Developers to:
- Identify custom tables and fields.
- Validate data definitions and intended business logic.
- Provide mapping guidance from BBCRM to ascend data models.
- Collaborate with business stakeholders to interpret legacy processes and support future-state documentation.
- Assist in identifying and remediating data quality issues in BBCRM prior to extraction.
- Support iterative testing cycles, including data validation and user acceptance testing.
- Participate in Sprint planning activities, supporting functional discussions for Bio-Demo, Gifts & Pledges, Prospect Management, and related tracks.
- Document key insights from BBCRM configuration and advise on potential risks during decommissioning.
Qualifications
- 3–5+ years of experience working directly with Blackbaud CRM (BBCRM), preferably in a higher education or nonprofit advancement setting.
- Deep understanding of BBCRM constituent, gift, and relationship data models.
- Proven experience with data migration or system conversion projects involving BBCRM.
- Strong collaboration and communication skills to work across cross-functional teams (business, technical, and vendor).
- Experience supporting audit reports, data quality assessments, or historical data archiving efforts is a plus.
Preferred Skills
- Familiarity with Salesforce or ascend CRM platforms.
- Knowledge of SQL or ability to work with data extraction tools.
- Understanding of data governance and quality assurance practices.
- Exposure to integration tools (Boomi, MuleSoft, Informatica, or Talend) is a plus.
Additional Information
Attain Partners values your mental, emotional, and physical health and wellbeing. Our comprehensive benefits package starts on your first day of employment and includes benefits such as:
- Competitive health, dental, and vision coverage, HSA and FSA accounts, life and disability insurance, fertility and family planning benefits, and employee assistance and discount programs
- 11 paid federal holidays and flexible unlimited time off (UTO)
- Generous 401(k) matching with immediate vesting
- Flexible career paths – our career tracks provide advancement, mobility, and flexibility as you continue to grow with us
- A healthy environment where we value unique experiences, and care about everything that makes you, you.
Attain Partners is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Applicants have rights under Federal Employment Laws. For more Information visit EEO, EEO Poster Supplement, Family and Medical Leave Act (FMLA), and Employee Polygraph Protection Act (EPPA).
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
