News
September 2, 2024
Read the full Quality Magazine article by Joseph A. DeFeo below.
The Case for Re-Educating Leadership on How to Manage for Quality | Quality Magazine
Leaders prioritize efficiency and productivity over quality management, compromising long-term standards, evident in the widespread adoption of operational excellence programs like Lean and Six Sigma.
About the Author
Dr. Joseph A. DeFeo is the past CEO of Juran Institute and current Principal for Attain Partners. Juran, an Attain Partners Company, is a global leader in quality excellence management consulting, training, and certification. With over three decades of experience in the field, Dr. DeFeo has played a pivotal role in advancing quality management practices worldwide. He is renowned for his expertise in operational excellence, having guided numerous organizations across various industries to achieve significant improvements in quality, efficiency, and customer satisfaction.
Dr. DeFeo has published numerous books and articles to influence and provide transformative solutions that integrate the best practices of quality management into strategic business goals. He is a respected author, speaker, and consultant, advocating for the integration of quality principles at all organizational levels. Dr. DeFeo’s dedication to excellence has earned him international recognition, making him a sought-after advisor for organizations striving to achieve sustainable success through quality management practices.
