Privacy Policy

Customer Data Privacy Policy

Purpose

This policy describes how Attain Partners, and its successors, subsidiaries, affiliates, divisions, and groups (collectively “Attain Partners”), collects, uses, and discloses certain personal information that it receives.

Attain Partners is committed to safeguarding our customers’ privacy and ensuring the security of their data. To safeguard your information, we implement robust security measures, including encryption, access controls, and regular security assessments. We limit data collection to what is necessary, retain information only as long as required, and ensure secure disposal.

Scope

This policy applies to information we collect:

  • On the Attain Partners corporate website (attainpartners.com)
  • In email, text, and other electronic messages between you and the Attain Partners website; and
  • When you interact with our applications on third-party websites and services, if those applications or advertising include links to this policy.

Policy

Notification and Consent

Attain Partners makes this document available to the public on our company website.

By using our website, you consent to our privacy policy.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our website. By accessing or using this website, you agree to this privacy policy.

Remember the Risks Whenever You Use the Internet

While we do our best to protect you, we cannot guarantee the security of any information that you transmit while using this or third party sites, and you are solely responsible for maintaining the secrecy of any passwords or other account information. In addition, other Internet sites or services that may be accessible through the website have separate data and privacy practices independent of us, and therefore we disclaim any responsibility or liability for their policies or actions. Please contact those vendors and others directly if you have any questions about their privacy policies.

Changes to Policy

Attain Partners may update this privacy policy to reflect changes to information practices. If Attain Partners makes any material changes, Attain Partners will notify users by email (sent to the e-mail address in our records) or by means of a notice on this website prior to the change becoming effective.

Your continued use of this website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Data Collection

Collection of Personal Information

Users may choose to provide Personal Information through Attain Partners’ websites. The ways in which users may provide the Personal Information, and the types of information users may submit, are as follows:

  • Contact Us: If a user communicates with Attain Partners through the “Contact Us” link on Attain Partners websites, we may ask for information such as name, email address, and telephone number. This allows Attain Partners to respond to user questions and comments.
  • Subscribe to our Newsletter: Attain Partners asks for name and email address information when users subscribe to our newsletter for the purposes of delivering email.
  • Request Technical Support: If a user requests technical support online, Attain Partners will ask for information necessary to complete the transaction, such as name, location, and information about computer hardware, software, and the nature of the problem the user is experiencing. Attain Partners may retain non-personal information concerning technical issues to provide the user with continuing support. This information may be made available to technical specialists in order to improve service for similar technical issues encountered by end users.
  • Marketing Communications: Attain Partners may ask users for contact details, including phone number, email address, and company name, when downloading whitepapers or viewing webinars.
  • Careers: Users may be able to submit a resume and other information online to apply for a job with Attain Partners. We may ask users to provide their email address, residence, education, work experience, and other Personal Information typically found on a resume. Personal Information collected from a resume may be aggregated with information from third parties when verifying the veracity of the Personal Information provided.
  • Testimonial: Attain Partners posts customer testimonials on our websites, which may contain Personal Information. We do obtain users’ consent via email prior to posting the testimonial in order to post the users’ name along with the testimonial.
  • Attain Partners as Services and Solutions Provider: Attain Partners may obtain various types of Personal Information about users of clients, subcontractors, and business partners. This may include:
    • Contact information (points of contact [POCs]), addresses, phone and fax numbers, and email addresses)
    • Information about products and services ordered or provided
    • Financial and payment information
    • User ID, passwords, and information collected through Internet-based activities
    • Other transaction-related information

NOTE: Attain Partners also collects business information such as the legal name of the business, address, network, and storage system information.

Children Under the Age of 13

Our website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the website. We do not knowingly collect personal information from children under 13. If you are under 13, please do not use or provide any information on this website or on or through any of its features/register on the website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. Attain Partners will not intentionally collect or maintain information about anyone under this age.

Collection of Non-Personal Information
  • Log Files: Attain Partners gathers non-personal information automatically and stores it in log files. This non-personal information includes Internet Protocol (IP) address, browser type, language, country, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. Attain uses this information, which does not identify users, to analyze trends, administer the site, track users’ movements around the site, and gather demographic information about the user base as a whole.
  • Social Media Features: The Attain Partners website includes social media features such as the Facebook like button and widgets, the Share button or interactive mini-programs that run on the site. These features may collect a user’s IP address, which page is being visited on the site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on the Attain Partners site. A user’s interactions with these features are governed by the privacy policy of the company providing them.
  • Cookies: A “cookie” is a small data text file that is placed in your browser and allows Attain Partners to recognize you each time you visit this site. Cookies themselves do not contain any personal information, and Attain Partners does not use cookies to collect personal information. Cookies may be used by third-party content providers. To understand how a third party may use cookies, please see their sites’ disclosures on the use of cookies.

Attain Partners does not link this automatically collected data to users’ Personal Information.

Data Usage

Information collected may be used for the following purposes:

  • To evaluate the quality of Attain Partners’ services
  • To provide users with information about services that may be of interest
  • To contact users
  • To help Attain conduct recruitment-related activities, evaluate a user’s interest in employment, and contact a user regarding possible employment with Attain
  • To deliver or provide products or services to the user
  • To respond to requests
  • For asset or helpdesk management
  • To access and provision mobile devices
  • To establish or maintain client and business relationships
  • To provide access to Internet or application-based activities
  • To provide data usage metrics
  • To conduct other activities as necessary or appropriate in connection with the servicing and development of the business relationship

Data Sharing

Attain Partners will share users’ Personal Information only in ways described in this privacy policy.

Attain Partners does not sell users’ Personal Information to third parties.

Attain Partners may share users’ Personal Information with third parties in the following scenarios:

  • When users provide Personal Information in connection with a job search, it is maintained in a database that is managed by a third-party service provider. Attain Partners’ service provider is authorized to use the information only in connection with hosting, managing, and maintaining Attain Partners’ resume database.
  • Attain Partners may provide users’ Personal Information to companies that provide services on our behalf. Such companies may include a payment processor or customer service provider. These companies are authorized to use Personal Information in order to provide such services to Attain Partners.
  • Attain Partners shares users’ Personal Information as required by law, such as to comply with a subpoena, or similar legal process; and when Attain Partners believes, in good faith, that disclosure is necessary to protect Attain Partners’ rights, protect users’ safety or the safety of others, investigate fraud, or respond to a government request.
  • If Attain Partners is involved in a merger, acquisition, or sale of all or a portion of Attain Partners’ assets, users will be notified via email or prominent notice of any change or ownership or uses of Personal Information, as well as any choices users may have regarding Personal Information to any third party, with the user’s prior consent to do so.
  • Attain Partners shares users’ Personal Information within Attain Partners’ family of companies. Attain Partners has central sales functions that cross-sell different services to individual clients. Clients’ names and POCs could be shared among the different Attain Partners’ companies, or from the different Attain Partners companies to this central sales organization, for lead generation. Sometimes, company names and POCs are shared for cross-marketing purposes as well. Customer data used to support operations, either technical data, device, or employee data, will only be used by the operation center supporting that customer, and is not shared with any other business or function within Attain Partners.

Data Protection

Attain Partners takes reasonable precautions to protect Personal Information in the United States and/or internationally from loss, misuse, unauthorized access, disclosure, alteration, and destruction. Attain Partners also makes reasonable efforts to keep Personal Information reliable for its intended use, accurate, current, and complete. When Attain Partners collects sensitive Personal Information on websites or through services, Attain Partners encrypts the transmission of that information using industry-standard encryption protocols.

Data Retention

Attain Partners will retain any Personal Information collected as described in this policy:

  • As needed to provide user services.
  • As necessary to comply with legal obligations, resolve disputes, and enforce agreements.

Attain Partners will retain Personal Information processed on behalf of clients for as long as needed to provide services to the clients. Attain will retain and use this Personal Information as necessary to comply with legal obligations, resolve disputes, and enforce agreements.

Access to Collected Information

If users would like access to their Personal Information that Attain Partners retains to correct inaccuracies or request removal of their Personal Information from Attain Partners’ systems, users may contact Attain Partners using the Contact Us feature on our public website. Attain Partners will respond with an acknowledgement to the user’s access requests within 30 days.

In some cases, Attain Partners may not be able to remove users’ Personal Information. In such cases, Attain Partners will inform users of the inability to do so and why.

For users with an existing relationship with one of Attain Partners’ clients, and with whom Attain Partners has no direct relationship, refer to the client’s website and contact the client with any such requests. Attain Partners will cooperate as appropriate with requests from clients to assist with such responses. If the client requests that Attain Partners remove the data, Attain Partners will respond with an acknowledgement of the request within 30 days.

Preventing Marketing Communication

If users do not want Attain Partners to use Personal Information data to distribute marketing communication, users can exercise the right to prevent such processing by selecting/clearing (as applicable) certain check boxes on the web pages and/or forms on which Attain Partners collects user Personal Information for this purpose. Also, to the extent that users receive marketing communications from Attain Partners, and wish to unsubscribe or otherwise stop receiving such communications, users can do so from the unsubscribe link in the email itself.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitation of liability governing use of our website here.

Contact

If you have any questions about our Privacy Policy or if you require any assistance in navigating or reading materials on this site, please contact us by email at [email protected] or at our main office:

Attain Partners
Attn: Legal Department
1650 Tysons Boulevard, Suite 1530
McLean, VA 22102
703.857.2200

Policy Review

At a minimum, on an annual basis, a security and/or compliance committee composed of the Director of IT, Chief Operating Officer, and key personnel must review and evaluate the company’s Customer Privacy Policy, revising as needed to ensure strategic goals, regulatory requirements, and contractual obligations are met.