Webinar
Hear from Attain Partners on Wednesday, Aug. 14, 2p ET
Many research administrators have moved into new leadership or management roles at the department level and stepped into what sometimes appears to be a disaster by finding non-compliant practices, inefficient workflows, and a lack of sound post-award and financial management practices. Gut instinct is to rush to the Director or high-level leadership, but without proper tactics and preparation, this could create unnecessary conflict, tension with team members, and could potentially cause the director to have hesitation in building trust with the new incumbent. While the new role may be at a mid-management level and can have several years of research administration experience, rushing to judgment without listening to the team and leadership to understand and acknowledge why the ways things are can prevent operations from changing and improving.
This webinar will demonstrate through discussion and role-playing the dos and don’ts of communicating department-level business operations issues and how to approach the team and leaders to form a consensus and followership for the desired changes.
Knowledge Level: Intermediate
Learning Objectives
- How to convey to leadership and/or team members the need to kickstart process change and improvement to move forward and “be better.”
- How becoming an effective listener will better prepare you to communicate effectively the need for change and/or delivering bad news.
About the Panelists
Amanda Seymour
Manager, Attain Partners
Amanda is a Manager at Attain Partners and has 16 years of experience in Higher Education focusing on research administration, finance administration, and operations. She is the current President of the SRAI Southern Section and enjoys the transfer of knowledge with her research administration colleagues by working together in various capacities to grow the profession and better prepare those who are newer to it. Amanda is a Certified Research Administrator (CRA) and was named to the Society of Research Administrators International (SRAI)’s Future of the Field class of 2022.
April Nelson
Enterprise Customer Success Manager, Cayuse
My role as an Enterprise Customer Success Manager is to ensure our customers are empowered to achieve the most value from their solutions, maximize their investment, and experience empowerment to successfully use and adopt their Cayuse applications….all with the goals of minimizing risk, maximizing efficiency, and optimizing planning to bolster a robust, data-driven, research organization. Customer Success shares best practices, provides ongoing support by connecting customers with resources, and promotes confident engagement in the Cayuse customer journey.
Jason Claes, MBA, MSM, GRCRA
Manager Clinical Research, TriHealth, Inc., SRAI Distinguished Faculty
Jason has over 22 years of experience in research administration ranging from Pre to Post and everything in-between and has been active in SRAI since 2009. Last year he was recently reappointed for a three year term as an SRAI Distinguished Faculty member providing mentorship, educational opportunities, authoring and speaking engagements to not only the SRAI research community but to other various research institutions on several topics such as; clinical trial management, research leadership, process improvement and behavioral change management in a research administrative setting.
