Blog
November 28, 2022
In part one of our Managed Services for CRM (previously AttainPlus) Client Success Series, we explored our work with the Fine Arts Museums of San Francisco, where Attain Partners acted as their Salesforce Administrator, restoring trust and confidence in the system’s data and supporting ongoing systems maintenance and updates. In part two, we detailed how Attain Partners’ Managed Services team supported Johns Hopkins University in maximizing data insights and reporting capabilities.
In Case You Missed It
In the third installment of the Managed Services for CRM Client Success Series, we’re sharing how we helped Music Will (formerly Little Kids Rock) bridge the gap in its workforce below.
Bridging the Gap for Music Will
When Music Will (formerly Little Kids Rock) found themselves without an in-house Salesforce Administrator, they engaged with Managed Services for CRM to bridge the gap in their workforce—to maintain and improve their Salesforce instance during the interim of hiring a new administrator. As early adopters of the Salesforce system, Music Will has made substantial investments into this technology solution, utilizing it for fundraising, training, and student engagement in service of their mission to restore, expand, and innovate music education in schools.
Music Will was looking to accomplish many of their Salesforce goals to expand their use of the system across many areas, such as streamlining donor stewardship and simplifying programming interactions, to have a greater impact across the country. Our Salesforce experts worked with the Music Will team to capture the full vision while ensuring their goals were manageable, sustainable, and would be easily maintained by a future Salesforce administrator. We worked to improve their use of the system by sharing best practices and enhanced their reporting to better extract insights, ensuring their fundraising was fully aligned with their programs.
After working with Managed Services for CRM, Music Will was equipped with a robust Salesforce reporting system—showing real-time teacher impacts to share with donors, empowering their fundraising efforts. Additionally, the organization’s programming interactions were streamlined across the country, updating student engagement processes, simplifying teacher training enrollment, and enabling teacher participation in fundraising campaigns.
Attain Partners – Salesforce Experts
No matter if your organization is beginning its Salesforce journey or 10+ years into development, we are here to help you achieve your goals. Contact Attain Partners today to learn how we can help you achieve your goals by harnessing the power of Salesforce.
To learn more, check out our Salesforce Innovation services, read case studies about our transformative work, and explore blog posts from our Salesforce team.
Interested in learning how Managed Services for CRM can benefit your organization? Contact us directly here.
About the Authors
Jenifer Parker is a dedicated Human Resources professional and IDEA Program Chair at Attain Partners, driving Diversity, Equity, and Inclusion initiatives. With a passion for inclusion and allyship, Jenifer excels in helping organizations craft and implement their DE&I strategies. She holds a professional certificate in Diversity and Inclusion from Cornell University and a Bachelor of Arts from Wake Forest University. Her vision is to create a world where HR and DE&I are thoughtfully designed to foster inclusive environments, empowering all individuals to thrive.
Olivia Pycha is a Senior Marketing Analyst at Attain Partners supporting the firm’s digital brand. She received a BBA in Marketing from James Madison University.
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