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Home » Newsroom » Events
Webinar

Developing a Student Experience Strategy

Attain Partners | Juran experts explore how institutions can leverage strategic planning objectives to improve the student experience

Fill out the form below for instant access to this on-demand webinar.

In this session, Dr. Joseph DeFeo explores how to take the new information discovered from an assessment of your system (or, “health check,” per our last session) and use it to create or recreate a strategic plan that enables your institution to improve the student experience.

An effective strategic plan can enable an organization to focus on what objectives and tasks need to be completed in order to meet its vision of the future. An organization does not need to scrap its current strategic plan to begin a student experience transformation, but it must know how to integrate it into the current plan to ensure the transformation happens.

This session does not focus on what strategic planning is, but rather on how to develop the right goals to improve the student experience. We discuss the importance of setting realistic goals and developing simple action plans to meet these goals as well as a timeline for how and when these events should ensue.

Fill out the form below for instant access to this on-demand webinar:

2023-01: Juran Webinar

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About the Host

Dr. Joseph A. DeFeo, former CEO of Juran Global, and now Sr. Advisor at Juran, an Attain Partners Company, is recognized as one of the world’s leading executive experts on transformational change and business improvement. For over 35 years, Joe has worked as a trusted adviser, helping leaders increase efficiency, productivity, and customer (student) experience satisfaction. These include Business Process Management, Lean, Six Sigma, Strategy Deployment, and Change Management.

Joe has assisted many global organizations—private and public, for-profit and nonprofit—in leading major organizational change. He is a frequent motivational guest speaker at international conferences and has presented in 44 countries. His comprehensive experience serving the higher education industry spans his role as an Adjunct Professor for the National Graduate School of Quality Management, Western Connecticut State University, Columbia University, and Central Connecticut State University, where he taught graduate courses on management, training, and development.

Watch the full series:

Five Steps to Improve the Student Experience in Higher Education

Five Steps to Improve the Student Experience in Higher Education

Listening to the Voice of Your Students – The Customers

Listening to the Voice of Your Students – The Customers

Does Your Organization Need a Health Check?

Does Your Organization Need a Health Check?

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  • About
    • The Attain Way
    • Leadership
    • Who We Serve
    • Alliance Partners
    • Contract Vehicles
    • Attain Digital
      • Executive in Residence Program
    • Attain Research
      • NIH’s Flat Rate for Research Overhead
      • Uniform Guidance
  • Services
    • -
      • Services
    • -
      • Technology
        • Salesforce Innovation
          • Managed Services for CRM
          • Attain Accelerate
          • Salesforce Digital Engagement
        • Application Development and Modernization
        • Enterprise Business Solutions
        • Advanced Analytics
        • Data Science
        • Emerging Technology
    • -
      • Strategy
        • Inclusion, Diversity, Equity, and Allyship (IDEA) Transformation Services
        • Program and Project Management
        • Organizational Transformation
        • Change Management
        • Strategic Planning
        • Business Process Modernization
        • Strategic Finance
        • Enrollment Management and Student Services
        • Shared and Managed Services
        • Library Planning and Strategy
        • Juran, an Attain Partners Company
    • -
      • Compliance
        • Grants Management
        • Cost Recovery Optimization
        • Financial Aid
        • Asset Management and Valuation
        • Contract Negotiation
    • -
      • Talent
        • Attain Talent
        • Interim Staffing
  • Products
    • Research Performance
    • Strategic Finance Performance
    • Rate
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    • Events
    • News
    • Insights
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    • Subscribe

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