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Home » Newsroom » Blog
Blog
November 28, 2022

Enhancing Salesforce Administration at Music Will

Best PracticesCase StudyManaged ServicesNonprofitSalesforce.org

In part one of our AttainPlus Client Success Series, we explored our work with the Fine Arts Museums of San Francisco, where our AttainPlus team acted as their Salesforce Administrator, restoring trust and confidence in the system’s data and supporting ongoing systems maintenance and updates. In part two, we detailed how AttainPlus helped Johns Hopkins University maximize its data insights and reporting capabilities.

In the third installment of the AttainPlus Client Success Series, we’re sharing how we helped Music Will (formerly Little Kids Rock) bridge the gap in its workforce below.

Interested in learning how AttainPlus can benefit your organization? Contact us directly here.

Bridging the Gap for Music Will

When Music Will (formerly Little Kids Rock) found themselves without an in-house Salesforce Administrator, they engaged with AttainPlus Managed Services to bridge the gap in their workforce—to maintain and improve their Salesforce instance during the interim of hiring a new administrator. As early adopters of the Salesforce system, Music Will has made substantial investments into this technology solution, utilizing it for fundraising, training, and student engagement in service of their mission to restore, expand, and innovate music education in schools.

“Because of their status as being one of the first adopters, [Music Will] has a huge love of Salesforce and a lot of investment over their time with it. They are in a time of growth and innovation and looking to really maximize their Salesforce investment, so [Music Will] engaged with AttainPlus to assist them in reaching their very lofty goal to be a Salesforce leader in the nonprofit sector. We build a trusted relationship with our clients, enabling us to get to the root of what they really need and what they are ultimately trying to accomplish—we help them uncover the ‘why,’ so that we can assist them in getting the most out of their technology.”
— Marley Cunningham, Specialist Leader, Attain Partners

Music Will was looking to accomplish many of their Salesforce goals to expand their use of the system across many areas, such as streamlining donor stewardship and simplifying programming interactions, to have a greater impact across the country. Our Salesforce experts worked with the Music Will team to capture the full vision while ensuring their goals were manageable, sustainable, and would be easily maintained by a future Salesforce administrator. We worked to improve their use of the system by sharing best practices and enhanced their reporting to better extract insights, ensuring their fundraising was fully aligned with their programs.

After working with AttainPlus Managed Services, Music Will was equipped with a robust Salesforce reporting system—showing real-time teacher impacts to share with donors, empowering their fundraising efforts. Additionally, the organization’s programming interactions were streamlined across the country, updating student engagement processes, simplifying teacher training enrollment, and enabling teacher participation in fundraising campaigns.

Learn More

Learn more about AttainPlus and how it can help your organization here.

Attain Partners – Salesforce Experts

No matter if your organization is beginning its Salesforce journey or 10+ years into development, we are here to help you achieve your goals. Contact Attain Partners today to learn how we can help you achieve your goals by harnessing the power of Salesforce.

To learn more, check out our Salesforce innovation services, read case studies about our transformative work, and explore blog posts from our Salesforce team.

About the Authors

Jenifer Parker is a Senior Professional with the Corporate Services Team at Attain Partners. With a passion for Diversity, Equity, and Inclusion, Ms. Parker has experience in helping organizations develop their DE&I strategies, leveraging her professional training in Diversity & Inclusion. Prior to working at Attain Partners, Ms. Parker led a corporate DE&I program at a private firm in Alexandria, VA. She holds a professional certificate in Diversity & Inclusion from Cornell and earned a Bachelor of Arts from Wake Forest University.

Olivia Pycha is a Marketing Analyst at Attain Partners. Olivia leverages her knowledge of marketing analytics, content creation and strategy, and graphic design to steward Attain Partners’ social media initiatives and support the firm’s digital brand. Olivia recently graduated from James Madison University’s College of Business, where she received her Bachelor of Business Administration in Marketing with a concentration in Digital Marketing.

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