Training for a Workday Implementation
We’re currently supporting a consortium of small universities on the East coast known for their business, sciences, education, law, and health professions programs to implement Workday as their new, modern SaaS (Software as a Service) to manage their human resources and finance processes more efficiently. The institution recognized that implementing and deploying Workday is a huge change for employees and students. To smoothly manage this transition, the university invested in full-scale change management services, including training, readiness surveys, a change ambassador network, change impacts inventory, Workday previews, and communications. We have also created job aids and videos with step-by-step instructions to ensure their stakeholders are well-trained and ready to use the system.
As a result of our change management services, 94% of university stakeholders reported that they felt excited and confident to use Workday as part of their daily activities.
Creating this kind of momentum for system users is essential for a successful launch and can dramatically reduce the time it takes to get stakeholders to use the system and thereby improve operations.
Training Prepares Users to Adopt Workday
Implementing Workday can be both exciting and nerve-wracking for many universities. Some employees wonder how their jobs will change or if they will have enough work to do, while others are excited that their tasks will be more efficient with better insights into data and reporting. Formal training on Workday and having step-by-step job aids and quick reference videos will help employees feel prepared to adopt Workday in their work.
Training is the Key to Successful User Adoption in a Workday Implementation
Workday training will increase end user adoption rates and lower frustration at the Workday go-live and beyond. Training services handled by Workday change management experts, like Attain Partners, ensures users understand how the new system will benefit them, and prepares them to use and adopt the solution in their daily routines.
Change Management experts at Attain Partners can work with you to:
- Understand your training goals (Training Strategy)
- Identify what training materials are needed focusing on business processes, audiences, and delivery methods (Training Needs Analysis)
- Develop customized Workday training materials for your employees and students (Job Aids, Computer-Based Training Courses, and Instructor-Led Training).
Teaser videos that show what processes will look like in Workday should also be developed to build excitement and the desire for training. Working together with you, our change management experts can conduct training sessions and address any questions or concerns employees and students have about using Workday.
No matter where you are in the Workday implementation process, Attain Partners understands the importance of delivering timely, high-quality, easy-to-follow training materials and sessions. We have the knowledge, experience, and technical expertise to guide you and your team members through the training process.
Learn more about our Enterprise Business Planning services here.
Learn more about our Change Management services here.
About the Author
Michelle Metcalf is a Consultant in the Strategy services practice at Attain Partners.. Michelle focuses on change management and training for higher education clients. She brings 10+ years of nonprofit and higher education experience with an extensive understanding of the Workday ecosystem.